We do not refund products, but we do replace products that fall under warranty stipulations. We agree to replace a ball if at any time during the warranty period it is found to be defective in material and/or workmanship.
Balls (view PDF documents below)
Storm Products, Inc. warrants this product from the date of purchase against defects in material or workmanship. Defective items will be either replaced or repaired at our option. The warranty does not cover normal wear and tear; damage caused by accident, misuse, alterations to, or tampering with the product. For damage not warranty related, the customer will receive an estimate for charges to repair the product and must pay for repairs before any repairs are started. Requests for repair, a return authorization number, replacement parts or warranty information need to be directed to Storm Products, Inc. by calling 1-800-369-4402 or writing to:
165 South 800 West
Brigham City UT 84302
Attention: Bag Department
Be certain to include your name, address and telephone number, evidence of purchase date and a description of the product. Unjustified claims will be returned freight collect at the discretion of Storm Products, Inc. Any defective product returned for repair or replacement must be shipped prepaid to Storm Products, Inc. at the address listed. Shipping costs for return of the repaired or replaced product to the purchaser shall be at the expense of Storm Products, Inc. Repair or replacement shall be the exclusive remedy available to the purchaser. Storm Products, Inc. shall under no circumstances be liable by virtue of this warranty or otherwise for any special, indirect, secondary, incidental or consequential damage of any nature to any person or property arising directly or indirectly out of the use or inability to use a warranted product. This warranty gives you specific legal rights and you may also have other rights, which vary, from state to state.
Shoes (view PDF document below)